Communication is not always comprehension, and words in an emotionally charged situation can be like gasoline on a fire.  Add conflict into the mix, and effective communication is virtually impossible.  When we feel threatened, we shift into survival and defence mode … effectively our reptilian brain, the primitive part of our brain takes over in order for us to “survive”.

Responding appropriately and making clear decisions requires the ability to calm your emotional (reptilian) brain and shift yourself back into your logical brain so you’re able to see the situation clearly, and not feel so threatened.  Responding to an email that pushes your hot buttons, or simply being able to communicate with a person that causes your anxiety to spin out of control by just seeing their name on your phone, takes practice, healing and personal calming mechanisms as well as response frameworks that actually work.  This is Heidi’s sweet spot in expertise. She can formulate appropriate communication in the moment that will deflate the energy and get the job done.

As a High Conflict Communications Strategist, Heidi can help you with:

Personal communications coaching and support – Heidi teaches tools and methods of disengaging from the conflict and emotion of a situation and see it for what it is.

Conflict assistance – If your former spouse slings mud, or has a request that sends you for the anxiety loop, Heidi will help you focus on responding to what is necessary.  

Email and text correspondence – If you find yourself in a constant state of high anxiety and need some reprieve, you can free yourself from accusatory, high conflict emails and texts and let Heidi write your deflated and fact based responses for you, with your guidance and consultation.

Family discussions – High conflict, divorce, blended families, co-parenting, parenting, you name it – each situation needs helpful and effective communication strategies including age appropriate words and descriptions.  Heidi can help you plan for a high stakes discussion with what they NEED to know and how to frame the discussion.

Available support – Have a burning questions? Get a text that blows the doors off of your anxiety? Text Heidi.  One of her specialties is being available for her clients in the moment, to help clients take the next right step.